Support
Need help with Real Estate Camera? Email support@realestatecamera.app and we will get back to you.
How do credits work?
Each enhancement costs 1 credit; furniture removal and virtual staging cost 2 credits each. Your balance is shown in the app and on the Credits screen, where you can buy more.
How do I get a refund?
For Stripe web purchases, email support@realestatecamera.app from your account email with your receipt. For mobile purchases, request refunds through Apple (reportaproblem.apple.com) or Google Play (play.google.com/store/account). If an AI job fails, the debited credits are refunded automatically.
How do I change or cancel my web subscription?
Sign in on the web, open Credits or Settings, and choose Manage web billing. You can change plans, cancel renewal at the end of your paid term, update payment details, and view invoices. Manage mobile subscriptions in the store where you purchased them.
How do I delete my account?
Open the app, go to Settings, and press and hold Delete account.